This article explains how to set up an existing email account in Outlook for Microsoft 365 on both Windows and Mac. It lists the prerequisites, including having a working email account created through cPanel, Plesk, Titan, Google Workspace, or Exchange. The article then provides step-by-step instructions for adding the account in Outlook for Windows and Outlook for Mac.
Prepare your email setup settings
Before configuring Outlook for Microsoft 365, ensure your email account is already created, configured, and verified as working. Outlook for Microsoft 365 only connects to an existing email account.
Make sure you have completed the full email setup process using the appropriate Getting Started guide based on your email type below:
Add your email account to Outlook for Microsoft 365
After you have your email configuration settings ready, you can proceed with adding your email account to your Outlook for Microsoft 365.
Windows macOS
On your Windows PC, open your Outlook.
At the top left, click File , then Account info .
Click Add Account .
Enter the email address that you want to setup, then click Continue .
The next steps depend on the type of email you are adding to Outlook:
Type of email
Additional steps
Titan, Exchange, cPanel, or Plesk email
In the Select your email provider screen, select IMAP or POP .
Follow the on-screen prompts and provide the required email account settings.
Google Workspace email
In the Select your email provider screen, select GMAIL .
Click Continue . Outlook will open the Google sign in page in a browser.
Switch to your browser, then sign in to your Google Workspace email and complete any 2-factor verification steps if prompted.
Review the permissions requested and click Allow to grant Outlook access to your Google account.
Once authentication is complete, you'll be redirected back to Outlook, or just go back to your Outlook screen.
If prompted, enter a name for your profile or account label.
Your Google Workspace email account should now be successfully set up and accessible in New Outlook for Windows.
NOTE. Refer to the getting started guide to get your email setup settings.
On your Mac PC, open Outlook .
Click the Outlook menu and select Settings .
Under Personal Settings , select Accounts .
Click Add Account .
Enter the email address that you want to setup, then click Continue .
The next steps depend on the type of email you are adding to Outlook:
Type of email
Additional steps
Titan, Exchange, cPanel, or Plesk email
In the Select your email provider screen, select IMAP or POP .
Follow the on-screen prompts and provide the required email account settings.
Google Workspace email
In the Select your email provider screen, select GMAIL .
Click Continue , and select Sync directly with Google . Outlook will open the Google sign in page in a browser.
Switch to your browser, then sign in to your Google Workspace email and complete any 2-factor verification steps if prompted.
Review the permissions requested and click Allow to grant Outlook access to your Google account.
Once authentication is complete, you'll be redirected back to Outlook, or just go back to your Outlook screen.
If prompted, enter a name for your profile or account label.
Your Google Workspace email account should now be successfully set up and accessible in New Outlook for Windows.
NOTE. Refer to the getting started guide to get your email setup settings.